Qualified technicians staff Pilatus Authorized PC-12 Service Centers with direct connections to Pilatus field service engineers.  As custodians of the PC-12 fleet, before and after the sale, these technicians and engineers serve as the first point of contact and support to the worldwide fleet of PC-12s.  They are your business allies – working in tandem with every member of the Pilatus customer support team to guarantee your convenient access to timely, expert support.

Pilatus provides around-the-clock telephone support with factory-trained, expert field service engineers capable of addressing and troubleshooting all systems questions. Through our Reliability and Maintainability Analysis Programme, these engineers, working with Customer Support Engineering, identify and solve global technical issues, allowing them unmatched knowledge of any PC-12 technical issue. Additionally, we actively participate in associations, multiple operator forums, and regional M&O Seminars to nurture a community of knowledge among PC-12 operators.