True 24-hour access, aggressive response times, and an ample inventory allow us to raise the bar on spare parts distribution. Our impressive order-fill ratio means that virtually all parts orders are filled and shipped on time. This, in addition to proactive stock replenishment and sensible inventory management, allows us to minimize AOG backorders. Inventories are tracked and replenished on a continual basis to ensure rapid order processing.

Major parts distribution warehouses are strategically located around the World to best support customer’s needs. The main factory based parts depot is complemented by warehouses in Colorado, USA and Adelaide, Australia. In addition, each Pilatus Authorized PC-12 Service Center maintains a stock of the most commonly used parts.

Spare Parts may be purchased through any Pilatus Authorized Service Center.