Customer Service Representative Aircraft Maintenance

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.


Ihr Arbeitsort: Stans, Schweiz

What you do

  • Act as a liaison between customers and Pilatus for all aircraft maintenance inquiries while monitoring open orders
  • Provide price quotes and process price/availability requests from customers
  • Build long term and trustworthy customer relationships
  • Develop and establish efficient business processes for the entire order process
  • Supervision of internal and external KPIs
  • Deputy of the team leader customer support & projects

What you bring

  • Associate or bachelor's degree or equivalent combination of education and experience in aircraft engineering / maintenance
  • Previous aviation experience in a customer-facing role
  • Solid understanding of aircraft maintenance in accordance with EASA Part-145
  • Fluent in English as well as good German and French skills
  • Effective verbal, written, and interpersonal communication skills and excellent customer service skills
  • An organized and motivated personality with a co-operative and open attitude who is able to work with minimal supervision

What we offer

  • Financial participation in the company's success
  • Flexible working hours
  • Promotion of job-related trainings
  • Good social benefits
  • Referral fees for successful employee placement
  • Discounted meals in our staff restaurant and employee discounts

Become part of the Pilatus family

  • We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
  • For impressions: Check Instagram «pilatusaircraft»
Fliegen Sie mit uns

Wir freuen uns auf Ihre Onlinebewerbung

Ihre Ansprechperson

Patrick Fritsche
Telefon: +41 41 619 62 09

Online bewerben