Warranty & CrystalCare Coordinator

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.


Your place of work: Stans, Schweiz

What you do

  • Management of CrystalCareTM Programme towards Customers and Service Centres
  • Administration of financial balance
  • Providing support to Service Centre Warranty Administrators Pilatus Policies and Procedures as well as in processing claims
  • Validation of claims and allocation to Warranty or CrystalCareTM Programme
  • Processing Warranty- & CrystalCare-Claims in a timely manner
  • Evaluation and definition of flat rates

What you bring

  • Knowledgeable in operational/maintenance cost calculation
  • Strong commercial background is desired
  • Good knowledge and experience in Business Aviation would be beneficial
  • Fluent in written and spoken English (C1) and German (B2)
  • Good IT-Knowledge and understanding (SAP and MS-Applications)

What we offer

  • Financial participation in the company's success
  • Flexible working hours
  • Promotion of job-related trainings
  • Good social benefits
  • Referral fees for successful employee placement
  • Discounted meals in our staff restaurant and employee discounts

Become part of the Pilatus family

  • We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
  • For impressions: Check Instagram «pilatusaircraft»
Fly with us

We look forward to your online application

Your contact

Patrick Hensler
Human Resources Manager
Phone: +41 41 619 63 01

Apply online