Production / Assembly / Maintenance

Aircraft Technical Support

Take-off with Pilatus! Join the industry's top ranked Customer Support team. This position is responsible for providing technical support in all aspects relating to the PC-12 and PC-24 aircraft and their systems, identifying and resolving technical issues.

Your place of work: Broomfield, USA

What you do:

  • Provide technical support in all aspects relating to the PC-12 and PC-24 aircraft and their systems
  • Identify and resolve technical issues over the telephone to Pilatus Service Centers and customers
  • Participate in AOG 24-hour on call rotation, shift and weekend work schedule
  • Record customer technical issues and maintain an accurate support database
  • Review all publications (AMM, IPC, POH, SB) for technical accuracy
  • Provide assistance in various departments including instruction in Maintenance Training classes, accurate processing of warranty claims, maintenance required on aircraft, controlled part exchanges, trade shows and demo tours, flight tests including test profiles, and parts research to expedite Aircraft Return to Service

What you bring:

  • Minimum 5 years turbine engine maintenance experience; P&WC PT6 series or Williams FJ44 preferred
  • FAA airframe and powerplant rating required; FAA inspection authorization preferred
  • In-depth knowledge of aircraft maintenance and assembly and solid Electrical/Avionics background
  • Maintain all proper documents to allow travel outside of the U.S. and must be able to travel on short notice
  • Excellent customer service and interpersonal skills
  • Must be highly motivated and capable of handling multiple, simultaneous projects and tasks
  • Excellent computer skills including Microsoft Office

Pilatus offers an excellent compensation package, including medical, dental, and vision coverage, health savings account contributions, life and long-term disability insurance, 401(k) retirement plan with generous company match, tuition assistance, and more!

Fly with us

We look forward to your online application

Your contact

Human Resources Management
12300 Pilatus Way, Broomfield, CO 80021

Apply online