Service / Training / Support

Warranty & CrystalCare Coordinator General Aviation (m/w)

Our customer support services department has an immediate opening for a Warranty & CrystalCare Coordinator.

Your place of work: Stans, Switzerland

What you do:

  • Management of CrystalCareTM Programme towards Customers and Service Centres
  • Administration of financial balance per Aircraft MSN
  • Providing support to Service Centre Warranty Administrators, Pilatus policies and procedures as well as in processing claims
  • Validation of claims and allocation to Warranty or CrystalCareTM Programme
  • Evaluation and definition of flat rates
  • Keep abreast of compliance requirements of all Service Bulletins and Airworthiness Directives

What you bring:

  • Knowledgeable in operational/maintenance cost calculation
  • Strong commercial background is desired
  • Good knowledge and experience in Business Aviation would be beneficial
  • Fluent in written and spoken English (C1) and German (B2)
  • Good IT-Knowledge and understanding of SAP and MS-Applications
  • Strong interpersonal skills with ability to work independently, as well as part of a team

For further information about the advertised position please get in touch with Daniela Brimelow, HR Manager, Phone +41 41 619 62 54.

Fly with us

We look forward to your online application

Your contact

Brimelow Daniela
HR Manager
Phone +41 41 619 62 54

Apply online