Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Your Tasks
- Coordination of AOG cases End-to-End with the aim to minimize the Return to Service Time
- Collaboration in a 365-day mid-shift operation and review technical inquiries from customers, service centers and subsidiaries for case priority and foster and communicate solutions
- Coordination of technical investigations and support across all stakeholders (Technical Support, Spares, Engineering, Service Centers)
- Identify process improvements and initiate potential adjustments
- Deliver daily status report about ongoing cases as a single POC and assistance in processing customer complaints
- Flexibility to travel to Service Centers or Operators and Summits as necessary
With this you convince us
- Aviation technical background or similar education
- Several years of experience in aircraft maintenance AOG support / MCC role or BSc in Aviation Maintenance Management or similar experience
- Experience in maintaining Pilatus PC-12 and PC-24 is an advantage
- Experience in dealing with SAP S4/HANA, Jira SM, Salesforce and Office applications is a benefit
- Very good written and spoken English is mandatory
- Excellent communication skills towards internal and external clients and interfaces at all organizational levels
- High degree of responsibility with a structured way of working
What we offer
- A committed, international team and unique projects
- Flexible working hours and individual pension solutions
- Support for training and opportunities for personal and professional development
- Discounted meals in our staff restaurant and various discounts for employees
- Team events at which we celebrate our successes together
Become part of the Pilatus family
- We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
- For impressions: Check Instagram «pilatusaircraft»
