CrystalCare Program

Most Comprehensive Service & Support

CrystalCare takes legendary Pilatus service to an even higher level. Designed to complement the comprehensive standard warranty, CrystalCare offers additional peace of mind by completely eliminating the uncertainty of maintenance cost variations. It even includes Mobile Recovery Service when away from home. Once enrolled, Authorized Pilatus Service Centers around the world invoice Pilatus directly for all maintenance actions covered by the CrystalCare program, so operators can simply fly away without worry or delays.

More coverage, less worries

Coverage of Maintenance

100%
0%

Buy

Year 1

Year 2

Year 3

Year 4

Year 5

Coverage with
CrystalCare
Coverage with
Warranty only
More coverage, less worries

Coverage of Maintenance

CrystalCare
Warranty only
PC-24
Engine Maintenance
PC-12 NGX
Get
Certainty of Cost
Fly away
without delays
Increase
Resale Value

Why CrystalCare?
Five Reasons

01

Peace of Mind

Predictable maintenance costs based on your operational flight profile. One single monthly invoice from Pilatus, we take care of the rest.

02

Complements Warranty

CrystalCare complements the standard airframe warranty by even adding up to four aircraft exterior washes as well as covering the yearly corrosion prevention inspection.

03

Tailor-Made

The program is tailored and costs are adapted to your operational needs.

04

Global Recovery Service

We take care of you, no matter where you are. A mobile response team will dispatch from the closest available service center to take care of your request. Continue your flight without further delays, no additional charges.

05

Increased Re-Sale Value

Maintained by the most experienced global network of Authorized Pilatus Service Centers, rest assured that CrystalCare is designed to maintain your aircraft’s value years after initial delivery.

PRICING EXAMPLES

Let's show you pricing examples

Pricing is customized for each operator’s specific needs. For pricing tailored to other regions and your operation, please contact your local Authorized Pilatus Service Center representative. Unlike other industry support programs, CrystalCare by Pilatus includes the following elements at no additional cost: MyPilatus customer web portal, 24/7/365 technical support, recommended Service Bulletins, maintenance tracking by CAMP, and aircraft performance and mass & balance calculator.

Monthly Fee $12,300
Flight Hour Rate $650
Total cost per year
$354,600
12 x $12,300 + 300 x $650
Total cost per flight hour
$1,182
$342,600 / 300

Any Questions about our CrystalCare Program? We will be happy to advise you personally.