Technical Support Engineer

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.

CUSTOMER SUPPORT / SALES & MARKETING
BCT

Your place of work: Stans, Switzerland

Your Tasks

  • Processing technical enquiries in First-level Customer Support and creating solutions for customers, service centres and subsidiaries
  • Coordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentation
  • Work in a 24/7 operation (early and late shifts only, as well as weekends and holidays)
  • Identify product improvements and initiate potential modifications
  • Work on group or individual projects
  • Occasional traveling to provide on-site support to customers and service centres to resolve complex issues or give hands-on training

With this you convince us

  • Several years of experience in aircraft maintenance in either "Mechanical Systems and Structural Design" or "Avionics and Electrical Systems"
  • EASA B1/B2 and/or FAA A&P licensed or equivalent level of training (e.g. military aviation maintenance qualified) preferably for the Pilatus PC-12 or PC-24 would be an advantage
  • Knowledge of MS Office Tools, SAP and Troubleshooting tools i.e. Spotlight is an advantage
  • Very good written and verbal skills in English are mandatory, German is an advantage
  • High level of responsibility and structured approach
  • Good team player and customer oriented personality

What we offer

  • A committed, international team and unique projects 
  • Flexible working hours and individual pension solutions 
  • Support for training and opportunities for personal and professional development 
  • Discounted meals in our staff restaurant and various discounts for employees 
  • Team events at which we celebrate our successes together 

Become part of the Pilatus family

  • We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
  • For impressions: Check Instagram «pilatusaircraft»
Fly with us

We look forward to your online application

Your contact

Christine Egerszegi
Recruiter
Phone: +41 41 619 37 26

Apply online